Privacy Policy

This information has been prepared to introduce the principles of confidentiality that govern the use by NATURETICA BIELLI di Fantoni Gianluca & C. Sas of data provided by customers, including data collected through this website. This page describes how to manage the site with reference to the processing of personal data of users who consult it. This is an information notice pursuant to art. 13 of Legislative Decree 196/2003 (hereinafter “Privacy Code”) and art. 13 of the EU Regulation n. 2016/679 (hereinafter “GDPR 2016/679”), to those who interact with Web services accessible electronically from the address: www.natureticabielli.it. The information is provided only for this website and not for other websites that may be consulted by the user through links on this website. By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy statement. The company NATURETICA BIELLI di Fantoni Gianluca & C. Sas. with tax domicile in Via Gorizia, 26 47122 Forlì is the data owner for purposes stated in this privacy policy, including the purpose of direct marketing in case of consent by the user.
The treatments connected to the web services of this site take place at server farms in Italy and Europe. The personal data provided by users who send requests for informative material or who subscribe to newsletters are used for the sole purpose of performing the service or provision requested. These data can also be used for the pursuit of the following purposes: a) management of the relationship with the customer; b) carrying out the company’s own economic activity; c) other purposes related to the activity carried out by the company and connected to it (for example, to improve the products and services offered, even if not strictly related to the services requested by the interested party; market research on customer satisfaction, etc.) If it is necessary to collect data that allow the personal identification of the user in order to provide the latter with a certain service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.

If the user wishes to make a reservation at the accommodation facility, the user will be asked for information such as name, address, telephone number, e-mail address, credit card number and room preferences, in order to process the requesting user’s reservation. The company NATURETICA BIELLI di Fantoni Gianluca & C. Sas. uses the e-mail address to send confirmation of the booking and, if necessary, can use other information to contact the user in order to obtain some data necessary for the processing of his booking. The company NATURETICA BIELLI di Fantoni Gianluca & C. Sas. can also use the contact data to: send the user a message before his arrival summarizing the data of the booking confirmation and giving further information about the area and the accommodation facility; communicate to the user special offers and promotions according to what is provided in this privacy policy; as well as to send the user periodical surveys concerning the satisfaction rate or market research. You may revoke your consent to receive marketing communications at any time. You may also withdraw your consent to participate in surveys.

Direct Marketing

As specified above, we would like to provide you with information about new products, promotions, special offers and other information that we believe may be of interest to you. In the event that you have expressly authorized us to do so by ticking the appropriate flag, we will be able to send you this information by post and by telephone, unless you have specified otherwise during registration. If, at any time, you wish that your data not be used for direct marketing purposes, you can notify us by contacting our customer service via email at the following address info@natureticabielli.it we will no longer send you any commercial communication. If you have intended to deny your consent to the processing of your data, you will never receive any commercial communication and the data you provide will be used exclusively to respond to your request.

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the date and time of the request, the method used. when submitting the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning, and are deleted immediately after processing. The data could be used exclusively by the Judicial Authority to ascertain responsibility in case of hypothetical computer crimes against the site.

Cookies

Cookies are data created by a server that are stored in text files on the hard disk of your computer and allow the functioning of this website, the use of a specific functionality explicitly requested by the user or allow to improve the functioning of this site, such as cookies that make browsing faster or that show the content of greatest interest to the user based on previous choices. Cookies can be permanent (so-called persistent cookies), but they can also have a limited duration (so-called session cookies). This site uses both persistent and session cookies. The session cookies are not stored permanently on your computer and disappear when the browser is closed. The persistent ones are used to customize navigation according to the tool used by the user (computer, tablet, smartphone) as well as third-party cookies that are used to analyze site access (eg. Google Analytics) and to allow users to share the contents of the site through social networks (FB) or e-mail (Add This). These cookies are stored permanently on your computer and have a variable duration.

Google Analytics Cookies
Our site uses Google Analytics by Google, Inc., a service offers measurement statistics and analysis of site performance, through the use of Cookies. To consult the privacy policy of the Google Analytics service, visit the page http://www.google.com/intl/en/analytics/privacyoverview.html. For the privacy policies of Google, we point out the following address http://www.google.com/intl/it/privacy/privacy-policy.html.)

Google Adwords & Google Remarketing Cookies
The website could use the Google Adwords program and Google Remarketing technology. Both are operated by Google Inc .. The AdWords Conversion Tracking feature also uses cookies. To help us track sales and other conversions, a cookie is added to a user’s computer when that user clicks on an ad. This cookie lasts 30 days and does not collect or monitor information that can personally identify a user. Users can disable Google conversion tracking cookies in their Internet browser settings. In some cases, cookies can cause problems when logging in or while browsing within your AdWords account. When this occurs, the best way to correct the problem is to clear the cache and delete the cookies saved for your Internet browser. Find out more about clicca qui  https://www.google.es/intl/it/policies/privacy/. Finally, the user can disable Google Analytics cookies by downloading a specific browser plug-in available at the following url  https://tools.google.com/dlpage/gaoptout.

Facebook Cookies
The site may use Facebook Inc. cookies to monitor the progress of Facebook Ads campaigns and any remarketing actions. Click here for more information about Facebook’s use of cookies: https://www.facebook.com/help/cookies/

The user can oppose the registration of persistent cookies on his hard disk by configuring the navigation browser to disable cookies. Find out how to disable cookies in the main browsers:  Chrome, Firefox, Internet Explorer, Safari, Opera. After this operation, however, some functions of the web pages may not be performed correctly.

Data Provided Voluntarily by the User

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site, or the compilation of the form, entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message from part of the customer.

Provision of data

The user is free to provide personal data contained in the request forms or indicated in specific sections of the website to request the sending of informative material or other communications. Failure to provide them does not make it impossible to obtain what is requested, even anonymously. Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access to the database.

Methods of processing

Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Where concretely exercisable in relation to the processing purpose for which data are collected, you may at any time exercise the right to ask for confirmation of the existence or otherwise of their personal data; obtain the rectification and cancellation of data;
dobtain the limitation of the processing pursuant to art. 7 of Legislative Decree 196/2003. (art. 7 del d.lgs. n. 196/2003). This privacy policy may be changed periodically and the use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at www.natureticabielli.it, constitutes the Privacy Policy of this website and will be subject to updates published from time to time and bearing the update date.